Delivery Information
Band of Builders merchandise and products shown on this website are made available to you by our partners, Workwear Express Ltd.
Who to contact:
All aspects of your orders will be managed by Workwear Express Ltd and any queries should be directed to them.
Please call 0191 370 7790 for further information relating to your order or alternatively email keyaccounts@workwearexpress.com. Please state that you are calling in relation to a Band of Builders order and have your order number handy for all correspondence which can be found on your order acknowledgement which is sent via email on placement of order.
Delivery:
Deliveries will be normally be fulfilled within ten working days from the date of your order.
Should you have any queries regarding orders placed contact Workwear Express Ltd on 0191 370 7790.
PLEASE DO NOT contact Band of Builders as we may not have the information readily available to help you.
Delivery Terms & Conditions:
- All goods are offered subject to availability. Delivery of goods will be deemed to take place at the Purchaser’s premises unless otherwise agreed.
- Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery.
- All shortages, damage, production errors or non-delivery of goods must be notified to us by telephone within 48-hours and confirmed in writing within 3 working days of dispatch.
- Claims for shortages or non-delivery must be supported by the couriers POD and a delivery note which the goods have been signed as unchecked, short or damaged as appropriate.
- By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries.
- Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly.